Bold Technologies Unveils the Expanded PBXEnterprise at ISC West 2014

Enhanced solution connects the Bold Media Gateway directly with the Avaya or CSS Aeonix
phone switch to provide greater efficiency.

COLORADO SPRINGS, CO – Bold Technologies, a leading provider of central station and PSIM
software, is excited to announce the launch of its enhanced PBXEnterprise solution during ISC West
2014. The PBXEnterprise is currently integrated with the Avaya phone system, and Bold offers an Avaya
Certified Solution. New this year, is the expansion of the PBXEnterprise as fully integrated with both the
Avaya and CSS Aeonix phone systems – two of the leading phone systems in the industry.

The PBXEnterprise is a component of the Bold MediaGateway. The Bold MediaGateway, allows
monitoring centers to provide services such as Two-way Voice with any phone switch, through the use of
a generic hardware solution. The PBXEnterprise directly integrates the power of the Bold MediaGateway
with the Avaya or CSS Aeonix phone system. This integration allows for higher-level feature sets such
as Dealer-based Caller ID Injection, Auto Dialing, Call Routing, and Automated Call Distribution.

PBXEnterprise provides customers with additional revenue opportunities, more control, and greater
efficiency. The integration opens new revenue doors for monitoring centers that can offer added services
such as Two-way Voice. In addition, the integration allows for enhanced control by linking calls and
alarms together for more efficient alarm handling.

Bold Technologies is exhibiting at ISC West 2014 in booth 16115. David Crawford, President of
Communication Service Solutions, will also be present in the Bold Technologies booth during ISC West
to demonstrate the CSS Aeonix phone system.

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About Bold Technologies

Bold Technologies is a leading provider of central station and PSIM software. Since 1981, we have
shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated
software innovations. Our award-winning Manitou solution is fully expandable and will automate,
manage and maintain “One Point of Control” while increasing efficiencies, profitability and security. We
offer several Manitou product lines that lines are deployed in small to enterprise-sized control centers
worldwide. Bold Technologies is a privately held company with offices in Colorado, USA and Valencia,
Spain. For more information on Bold Technologies, visit www.boldgroup.com or call 1-800-255-BOLD.

About Communication Service Solutions – CSS

CSS is a leading provider of Telephony and Call Recording solutions to the security industry.
For the past 8 years CSS has been providing leading edge phone systems and call recording solutions
with features designed specifically for the security industry and central station environment.CSS has
recently released their new CSS Aeonix telephony platform and continues to promote their SecurVoice
call recording system.CSS has clients across Canada and the United States, provides service, support and
installations 24-7-365 and is located in Oklahoma, Colorado, Florida and Washington State. CSS is a
privately held company. For more information on CSS, visit www.comservicesolutions.com or call 1-866-727-4300

Editorial Contact: Tiffany Coles
Bold Technologies
(719) 593-2829 x 119 (phone)
(719) 213-2502 (fax)
tiffanyc@boldgroup.com
www.boldgroup.com