Central Station Communication Solutions

Toll Free. 866-727-4300

Aeonix telephony

The Aeonix Telephony System

Virtual IP-PBX Platform with N+1 redundancy
Multiple Servers and/or VM Ware, Hyper V compatible
Multiple PRI & Analog Gateways
CSTA interface to all major Automation software
Blended Alarm and Voice calls over PRI circuits

Dell Server
system 5

Sur-Gard System 5 Receiver


Monitor up to 1,474,560 IP communicators (Cellular or Ethernet)
with up to 24 IP line cards and upgrade License keys


Upgradeable memory to handle
extensive future IP account capacity


Supports visual verification features
for DSC PowerSeries Neo


Fully ‘hot swappable’ modules


Industry-leading account density per U rack
I for a reduced overall size of 4U

securvoicebkrd

SecurVoice Professional Telephony Recording

SecurVoice a Professional telephony recording solution
from CSS let’s you effectively increase operator productivity
by monitoring real-time activity, evaluating customer
interactions, and enhancing training.

100% .Net Technology
Integrates to Automation software
Browser Based
Report builder

Records IP, digital & analog calls
8 to 8000 channels
Record-on-Demand
Free Agent Seating

UL872

UL 827

IS YOUR CENTRAL STATION
UL 827 COMPLIANT?

Call Recording Solutions

SecurVoice a Professional telephony recording solution from CSS let’s you effectively increase operator productivity by monitoring real-time events

Central Station Solutions

CSS is pleased to provide the Aeonix Telephony System. Recognizing and understanding a client’s needs is paramount in developing a true and secure solution

Contact Center Solutions

In contrast to call centers, contact centers represent essential robust multimedia contact points between companies and their customers.

Cloud Monitoring Solutions

Our cloud-based solutions will save thousands of dollars in infrastructure hardware these include the Bold Manitou Cloud , Managed Networking and Security (Meraki MX-64). Also see PRI Ordering Information.

Two-Way Voice
Over IP

As the North American security industry moves into the IP world for communication so can your Two-Way voice accounts

Who Uses CSS Solutions Now?

Just some of our valued clients who have selected CSS Central Station Solutions to grow their business

READ WHAT OUR CUSTOMERS ARE SAYING

J. Keith Godsey, Vice President, Dynamark Monitoring

Dynamark Monitoring has a history of excellence when it comes to operating quality central stations. Dynamark has over 60 years of experience in providing first class monitoring services to a variety of operations and clients.

Dynamark-Monitoring-Testimonial-logo

Redefining Security Communications for Your Business

CSS has established itself as a leader in providing Communication Solutions for Central Stations. We have over 25 years of experience in the security industry and we understand the needs and critical factors to successfully operate a Central Monitoring Station. Each project we accept is carefully orchestrated to ensure that each customer’s expectations are met and exceeded. To that end we have employed some of the best minds and talent – some with over 30 experience in developing Central Station communication solutions as well as Unified Communications.

We deliver results and focus on what is really important to you and your bottom line. CSS solutions boost productivity and streamline your operations. From a small Central Station to a multi-location national organization our solutions and products will grow with you.

Now we are pleased to announce that we are now an Authorized Reseller of Sur-Gard Central Station Receivers (System III, IV, and V). Your receivers are the backbone of your operation, so it’s important that your equipment is installed and serviced by the best. You cannot leave something like this to chance or rely on a company that sells so many different products that their customer support and installation services have become a low priority. Trust the best and let Communication Service Solutions help you grow your business today.

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