Total Solutions for the Security Industry
CSS provides multiple solutions and services to the security industry. Including CSS Cloud Services featuring hosted alarm management to the receiver farm, hosted automation software, and hosted phone services. CSS AlarmConnect™ includes data and SIP circuits, toll-free and local numbers, and RespOrg services to tier-one providers. Other solutions include Aeonix telephony, SecurVoice call recording, and Sur-Gard System 5 for Central Stations.
Full Resporg Services and Circuit Management to Multiple Providers
Services include Data circuits for IP communication, Internet and cloud connection, and SIP Trunks for voice and alarm communication, with IAD termination. We can provide voice minutes, toll-free, DID numbers, Cellular services and SIM cards. And you can keep your IP services.
Dual UL Data Centers with Automatic Redundancy
CSS introduces Cloud Services, a UL and ULC-compliant solution. Individual services include hosted alarms to the receiver farm, analog and IP. Hosted automation software, accounting software and more. Along with hosted phone services, using hard or soft phones with call recording.
Aeonix Premises or Cloud-Based Telephony
Services include alarm communication management to the receivers, two-way voice, PERS and MPERS management and hard and soft phones. You can also add voice mail, auto attendant and unified communications. This solution can easily integrate Aeonix Contact Center and call accounting software and has a CSTA REST API interface for all automation software.
OUR CORE SOLUTIONS
COMMUNICATION SERVICE SOLUTIONS
TOTAL SOLUTIONS FOR THE SECURITY INDUSTRY
Are you looking to offer your security customers more services and products and add value while generating new revenue streams? Is it mission-critical to update your central station operations or build completely new UL and ULC-compliant facilities? Then look no further than Communication Service Solutions (CSS) to assist you. Our new solution and services lineup includes data centers with automatic redundancy, full Resporg services, circuit management to multiple providers, Aeonix premises, or cloud-based telephony. In addition, CSS can provide you with Sur-Gard central station receivers and customer care agreements. As well as channel banks, SecurVoice call recording, automation software and IP phone systems. CSS is the one-stop provider for everything you need.
CSS has established itself as the leader in the North American Security Industry. And, in fact, as a leading consultant with 30+ years of experience, we empower customers to achieve total efficiency, agility, and complete control of their IT infrastructure.
Through careful planning, customers realize substantial cost savings, not limited to reducing the overhead of equipment and support but also minimizing footprint, electrical and cooling requirements, and the overall cost of licensing compliance. In addition, CSS engineers are the best and hold relevant certifications with Microsoft, VMware, and EMC.
Playing a large part in the industry acquisition boom of the last decade, we’ve built some of the largest turn-key state-of-the-art central stations for some of the largest companies in the security industry. These include AvantGuard, NMC, USA Central Station, Emergency 24, Armstrong and Acadian Monitoring, to name a few.