Choose CSS for your Central Station Needs
Communication Service Solutions is a leading provider of Central Station products and solutions for the Security Industry. We know the mechanics of Central Stations because that is at the core of CSS’s business. It’s all we do!
We take pride in having the best trained staff and support in the Central Station industry. 24 hours a day, seven days a week and 365 days a year, we are always there for you.
On top of the best trained support staff we provide the best products in the security industry. A line of brands that have a proven track record for reliability. These include SecurVoice call recording, Aeonix Telephony and Contact Center solutions.
Now we are pleased to announce that we are now an Authorized Reseller of Sur-Gard Central Station Receivers (System III, IV, and soon V). Your receivers are the backbone of your operation, so it’s important that your equipment is installed and serviced by the best. You cannot leave something like this to chance or rely on a company that sells so many different products that their customer support and installation services have become a low priority.
Trust the best and let CSS help you grow your business today.
Sur-Gard System IV
The new Sur-Gard System IV builds upon its legacy – and continues to deliver the technical features that are demanded and expected in a monitoring station receiver.
With the Sur-Gard System IV virtual receiver, the small and compact footprint – 4 U per SG-MLRF4 – packs a powerful punch:
over 120 commonly-used communication formats are supported.
Depend on the Sur-Gard System IV – day in and day out
Two linked, identically configured Sur-Gard System IV virtual receivers deliver auto- switching redundancy to provide backup. For example, if the primary CPM stops working, the secondary unit automatically takes over all duties until the problem
is resolved. The System IV has a built in redundant power supply. In the event of
a failure of the primary power supply the backup will automatically take over without any user intervention.
The line cards are ‘hot swappable’: they can be quickly removed and/or replaced while the system is live.
The robust CPM with built-in diagnostic software proactively identifies any issues through the easy-to-use WindowsTM-based SG-Systems Console software. Continually monitoring the automation software ensures automatic backup to a redundant port. For example, if the automation system goes off- line, the CPM automatically switches from the primary Ethernet port to a secondary one, or to one of two serial ports, before going into manual mode. The CPM polls each line card to get consistent up-to-date information.
Programming changes can be easily made using the menu-driven 1/4 VGA display
or remotely over a network Ethernet connection using Sur-Gard Systems Console Software. Flash technology ensures that any required software upgrades can
be conveniently made without additional hardware or firmware changes. No system downtime required.
Configure the Sur-Gard System IV the way
you need it
The two 19” rugged, rack-mountable virtual receivers each house up to 12 line cards for up to 24 line cards in total. The ‘mix and match’ feature – IP and PSTN line cards – deliver ‘plug and play’ flexibility. Each line card delivers the configuration potential needed: up to 64 different profiles, each with up to eight different handshakes, on each line card. Digital Signal Processing (DSP) increases the speed, accuracy and flexibility of each line card to allow the processing of a greater number of communication formats.
The PSTN line cards – SG-DRL4-2L – use a number of patented technologies to help decrease online time, including ANI and DNIS reception, Automatic Handshake Selection (AHS) technology and advanced two-way audio integration.
The IP line cards – SG-DRL4-IP – support up to 512 supervised and up to 3072 total DSC IP Communicators (Ethernet or GSM). Using a license key, each line card capacity can be doubled to handle 1024 supervised and up to 6144 total DSC IP Communicators.
Output ports connect to the peripherals you need, such as printers and/or computers – and to the automation software. With built-in redundancy for power and auto-switching between the linked systems, performance is assured.
Features That Make a Difference:
- Supports over 120 communication formats in small footprint
- Monitor up to 73,728 DSC IP Transmitters (GSM or Ethernet) (fully redundant System IV with 24 IP linecards and upgrade License Keys required)
- Auto-switching redundancy for power and to output peripherals
- Fully ‘hot swappable’ modules
- Supports up to 24 line cards – IP or PSTN
- Can mix and match line cards
- ‘Flash’ download for software updates for lines cards and CPM
- Robust built-in diagnostic software
- User-friendly configuration tools
- Split Shelf reporting to automation and printer to increase the throughput
- Supports an AHS (Automatic Handshake Table) of 250,000 entries. Expandable to 500,000 with a separate license key
Superior Support Services
On CSS Sur-Gard System III and System IV we provide:
- 24/7/365 service and remote support
- All software upgrades
- Equipment replacement
- 50% discount off any add, move or changes