We are continually striving to support our clients with improved and increased maintenance agreements. Our Customer Care Agreements provide piece of mind to our clients and remove concerns of equipment failure, software updates and replacement cost.
The Full Service Plan is extremely reasonable, cost effective and provides total piece of mind. The IPx Telephony agreement provides for 24/7/365 service and support, equipment replacement and all software updates. The SecurVoice agreement provides for 8/5 M/F service and support and all software updates
CSS is committed to total customer satisfaction so we want to hear from you! We provide three convenient ways for our customers to contact us:
Call our toll free support number 866.727.4300
Email firstname.lastname@example.org with details of the request or issue.
Login to the Customer Support Center at https://www.comservicesolutions.com/ and submit a ticket, question, or concern.
Emails and the Customer Support Center are monitored 24 hours a day. If your issue is an after-hours emergency, please call the support number and leave a detailed message of your issue as well as your contact number, and a technician will call you back promptly.